Shipping & Returns
- We will make every effort to process and ship your order out within 10 days. Please email us before placing your order if your order is time sensitive. Our email address is firstname.lastname@example.org.
- If you choose a specific carrier at check out, we may use a different carrier to make sure you get your package as quickly as possible. If for some reason you can only accept mail from certain carriers, please email us at email@example.com.
30 Day Return Policy
- We will gladly accept returns on all full-price items within 30 days from time of delivery. Items must be in brand new condition with all original packaging and tags intact.
- Shipping costs are non-refundable.
- Any item marked SALE is not eligible for return, exchange or store credit.
- Clove & Creek must authorize all returns, prior to receipt.
Need to Return?
- Request a return authorization by emailing us here.
- Returns must be postmarked within 7 days of receipt of your return authorization email.
- We recommend using a trackable shipping service and purchasing shipping insurance, as Clove & Creek is not responsible for returns lost or missing in transit.
- Clove & Creek reserves the right to reject any returns that do not comply with the conditions above. If your package is not accepted, it will be sent back to you and a refund will not be granted. Thank you for understanding.